C3X 2020 Virtual Conference & Expo
November 9-12, 2020



New perspectives for a new stage of higher education

At C3X, the most thought-provoking concepts and inspiring real-life examples of campus solutions are shared by members of the NACAS community. Every day these thought leaders are thinking differently, borrowing strategies from other industries, and breaking free from perceived limitations that once hindered them. Now you can learn about these alternative perspectives at eXpress.

eXpress features multiple 5-minute talks from industry leaders who challenge attendees to find new, progressive, and sometimes unconventional ways to run their auxiliary service departments. Learn more about each of their topics during the one-hour eXpress eXtended breakout sessions.

The Art of Artificial Intelligence and Student Success

Carolina Recchi | Founder and Co-CEO of EdSights

In a time where enrollment and a global pandemic continues to pose challenges for higher education, the ability for campuses to address retention and the basic needs of students continues to be a growing concern. Auxiliaries are being faced with unprecedented revenue and operational challenges while still holding the responsibility of bringing value to the student experience and student persistence. Student data can tell us a powerful story but leaders are challenged to know the right data to collect and what to do with it. In this session, Carolina Recchi, Founder and Co-CEO of EdSights, will shed light on insights directly from students and share the power of conversational AI in improving student wellness, retention, and predicting those at-risk.

ABOUT: Carolina is the co-founder and Co-CEO of EdSights, a technology that uses conversational AI to support students over text message and hear their voices at scale. EdSights works with universities all over the country and engages more than 100,000 college students every week, offering a front-row view of how Gen Z’s brains are wired.

The Unwavering Value of Values

Jen Coyne | CEO and Majority Owner of The PEAK Fleet

When a year like 2020 comes along, it can shake you to the core. As an organizational leader, you are being thrown in many situations that require decision-making, guidance, and support in areas you have no experience. Having clear values — both personally and organizationally — that serve as both a foundation and “North Star” make it easier to navigate through times of adversity and ambiguity. The PEAK Fleet CEO, Jen Coyne, will share the value of creating a values-based culture and how to begin the journey for your organization.

ABOUT: Jennifer Coyne serves as CEO and majority owner and brings a perspective of a woman-owned business leader as well as background as a CPA and credentialed Project Management Professional. Her experience creating and delivering organizational and leadership training and development span two decades, which she now leverages to create the unique, provocative, and thought-leading products and services for The PEAK Fleet, a consulting agency that helps organizations succeed by creating an engaged workforce that thrives together.