C3X Full Schedule

Friday, November 3, 2017

Time

Event

9:00 am - 3:00 pm

NACAS Board of Directors Meeting

Invitation Only

3:15 pm - 4:15 pm

Joint Executive Meeting

Invitation Only

3:15 pm - 4:15 pm

2017 C3X Committee Meeting

Invitation Only

4:30 pm - 6:30 pm

NACAS Education Foundation Meeting

Invitation Only

7:00 pm - 8:30 pm

Board Dinner with Guests

Invitation Only

Saturday, November 4, 2017

Time

Event

8:00 am - 8:45 am

Canada Day Breakfast

Canadian institution professionals only.

Kick off Canada day with a delicious breakfast! Canadian institution professionals only.

9:00 am - 5:00 pm

Canada Day

Canadian institution professionals only.

Canada Day delivers an all-day workshop that invites Canadian institution professionals to exchange ideas, trends, and updates in the Canadian higher education landscape. This targeted event convenes members from across all provinces to collaborate in a culturally relevant and welcoming environment. Whether it is your first or 20th Canada Day, you will certainly make new connections and uncover gems of knowledge to bring back to your campus. The workshop is interactive and the “Cross-Canada Check-up” encourages members to discuss hot topics and seek solutions to those issues that others may have already resolved. Programming for this event is designed by the Canadian Committee.

9:30 am - 11:30 am

Regional Presidents & NACAS Board of Directors Joint Meeting

Invitation Only

10:30 am - 11:30 am

2018 C3X Committee Meeting

Invitation Only

11:00 am - 5:00 pm

C3X Registration

12:00 pm - 1:00 pm

Canada Day Lunch

Canadian institution professionals only.

Take a break from the Canada Day festivities and indulge in a tasty lunch! Canadian institution professionals only.

1:00 pm - 5:00 pm

CASP Study Group

Start your journey to obtaining a CASP certification by knowing how to prepare. You want to make your campus environment the best it can be for your students; we have the tools you need to help you achieve that goal. Whether you are planning to take the exam at C3X or thereafter, this study session will briefly go over the structure of the exam followed by an opportunity to study and refresh content areas with your peers. Attend the study group and get tips to help decrease test anxiety, strategically prepare, and learn from fellow auxiliary professionals.

3:00 pm - 6:00 pm

Senior Management Program

Designed for senior and executive-level campus service professionals, the Senior Management Program offers guidance for how to best lead in the future, given the politically charged undertones and complexities experienced within higher education environments. Opening with a facilitated discussion on pain points for your institution, participants will consider the data (revenue, feedback) from your services, translate this data into campus and student needs, discuss deliberate spaces that accommodate these needs, and align these spaces and needs within the campus master plan. Ultimately auxiliary leaders must use predictive analytics both to make impactful decisions and to convey the auxiliary impact on the student experience to campus administrators. Join the University of Washington, UNC Wilmington, and other industry leaders in co-creating solutions and processes that will impact your student experience.

3:00 pm - 6:00 pm

Emerging Professionals Program

The responsibility to oversee multiple campus auxiliary services is reserved for those who can lead with vision, confidence, and competence. You have the drive. Let NACAS give you the roadmap. The Emerging Professionals Program is designed for higher education professionals with fewer than five years of experience in campus auxiliary services. The program will provide opportunities to learn about the leadership and management skills needed in the auxiliary services industry, followed by an engaging discussion with peers.

6:00 pm - 7:00 pm

2018 C3X Committee Dinner

Invitation Only

7:30 pm - 9:30 pm

NACAS Leadership Reception

Invitation Only

Sunday, November 5, 2017

Time

Event

7:00 am - 8:00 am

Wellness Event

Canon Hikes – Leaving from The Historical Broadmoor Hotel, you will navigate the picturesque mountain surroundings on a 1 hour moderately rated hike amongst some of the grandest scenery Colorado has to offer. Advance registration is required. Free to all. Alternate plan available in case of inclement weather.

8:00 am - 12:00 pm

CASP Exam

Only approved applicants may sit for the exam. Apply to take CASP in Colorado Springs at nacas.org/casp.

8:30 am - 5:00 pm

C3X Registration

8:30 am - 5:00 pm

Sodexo Lounge

11:30 am - 1:00 pm

First Timers Lunch

First time to a NACAS conference? Come to the First Timers Lunch to hear tips from seasoned conference veterans on how to make the most of your first event! You will be grouped with an experienced NACAS member who will teach you more about the association and help you navigate C3X.

12:00 pm - 1:00 pm

1:15 pm - 2:15 pm

2:30 pm - 4:00 pm

NACAS Talks

At C3X, the most thought-provoking concepts and inspiring real-life examples of campus service solutions are shared by members of the NACAS community. NACAS Talks, sponsored by Nebraska Book Company, features multiple 10-minute presentations from industry leaders who challenge attendees to find new, progressive, and sometimes unconventional ways to run their auxiliary service departments. Learn about applied innovations in bookstores, food services, and facilities, and how these distinct operations contribute to the health of the institution as a whole and enrich the full campus experience.

4:00 pm - 4:30 pm

Break

4:30 pm - 5:30 pm

NACAS Talks Extended

6:00 pm - 7:00 pm

Opening Reception

When you’ve settled into your destination after months of anticipation, there’s only one right way to highlight the occasion. It’s time to celebrate! Don’t miss the opening reception at C3X: the perfect way to recharge and reunite with your favorite industry peers. Ease into the C3X experience with food, friends, and festivities, and feed off the collective energy as NACAS kicks off the evolution of our historic annual conference & expo. Attendees: Full registration and Opening Reception ticket holders. Food: Light hors d’oeuvres and beverages.

9:30 pm - 11:00 pm

East Regional Reception

9:30 pm - 11:00 pm

West Regional Reception

Monday, November 6, 2017

Time

Event

7:00 am - 8:00 am

Wellness Event

Gentle Yoga – In this class, we will explore a full range of standing and seated postures emphasizing stretching, coordination of breath with movement, and attention to body alignment; complimented by relaxation and meditative techniques. Through this guided visualization, you will release tensions and reduce stress. Advance registration is required. Free to all.

8:00 am - 5:00 pm

C3X Registration

8:00 am - 5:00 pm

Sodexo Lounge

8:30 am - 9:30 am

Central Regional Breakfast

Join your region for an early breakfast. Hear regional updates and be there to support the regional award winners! Attendees: Members and Business Partners who reside in Illinois, Indiana, Iowa, Kansas, Michigan Minnesota, Missouri, North Dakota, Nebraska, Ohio, South Dakota, and Wisconsin. Food: Breakfast provided.

8:30 am - 9:30 am

East Regional Breakfast

Join your region for an early breakfast. Hear regional updates and be there to support the regional award winners! Attendees: Members and Business Partners who reside in Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Ontario, Alberta, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, Guam, US Virgin Islands, United Kingdom, Ireland, and France. Food: Breakfast provided

8:30 am - 9:30 am

South Regional Breakfast

Join your region for an early breakfast. Hear regional updates and be there to support the regional award winners! Attendees: Members and Business Partners who reside in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, and Puerto Rico. Food: Breakfast provided

8:30 am - 9:30 am

West Regional Breakfast

Join your region for an early breakfast. Hear regional updates and be there to support the regional award winners! Attendees: Members and Business Partners who reside in Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming, El Paso, TX, British Columbia, Manitoba, Nunavut, Northwest Territories, Saskatchewan, Yukon, New Zealand, and Australia. Food: Breakfast provided

9:45 am - 10:45 am

11:00 am - 12:00 pm

12:00 pm - 1:45 pm

Lunch in the Expo

12:00 pm - 3:00 pm

Expo

C3X is the premier destination where higher education institutions and Business Partners collaborate to develop meaningful campus solutions. Join more than 700 institutions and nearly 200 Business Partners who come together annually to explore shared missions to enhance on-campus commerce and improve the quality of life for students. Network with campus visionaries and solution innovators, establish business partnerships, and attend thought leadership programs – all while enjoying the beautiful Broadmoor estate!

12:00 pm - 3:00 pm

Demo Labs

Members are encouraged to visit the Demo Lab, where institutional members will have a more intimate time to learn about some of the industry’s most innovative business practices.

12:00 pm - 3:00 pm

NACAS Education Foundation Silent Auction

LIVE Event

An online and in-person fundraiser hosted by the NACAS Education Foundation. Each year, numerous items are donated by business partners, NACAS members, and each NACAS region. In the past, these items have included Apple Watches, Flat Screen TVs, DJI Phantom Drone, Playstation 4, and conference registrations The items are then auctioned off at the Annual Conference.

3:00 pm - 3:30 pm

3:45 pm - 5:15 pm

General Session

Ash Beckham is a bold, dynamic presenter who speaks about empathy, respect and the power of having real conversations. Through storytelling, Ash will share insights on giving voice to your truth and building a community of diversity and inclusion through authenticity. Online videos of her TEDx talks “Coming Out of Your Closet” and “”Owning Your Duality”” and her Boulder Ignite speech “I am SO GAY” have gone viral with more than 10 million YouTube views. Significantly, her message has also become a topic of global discussion. Ash reaches millions every day as her inspiring speeches are experienced in classrooms, boardrooms and auditoriums around the world.

5:30 pm - 6:30 pm

Reception in the Expo

Meet and mingle with Business Partners while walking the show floor. Food: Light hors d’oeuvres and beverages.

5:30 pm - 6:30 pm

NACAS Education Foundation Silent Auction

LIVE Event

9:30 pm - 11:00 pm

Central Regional Reception

9:30 pm - 11:00 pm

South Regional Reception

Tuesday, November 7, 2017

Time

Event

7:30 am - 8:30 am

Fun Run/Walk

Get up early, for a fun start to the day! Join in our annual 5k Fun/Run Walk with a free T-Shirt.

7:45 am - 8:30 am

Exhibitor Relations Meeting

Exhibitors only.

A meeting exclusively for our exhibiting Business Partners, NACAS Leadership will facilitate a question and answer session on lessons learned from 2017 and a first look at the opportunities at the 2018 annual conference.

8:00 am - Noon

C3X Registration

8:00 am - 9:00 am

Past Presidents Breakfast

Invitation Only

8:30 am - 11:00 am

Sodexo Lounge

8:30 am - 9:30 am

Breakfast in the Expo

Enjoy a continental breakfast while walking the show floor.

8:30 am - 9:30 am

NACAS Education Foundation Silent Auction

LIVE Event

8:30 am - 11:00 am

Expo

C3X is the premier destination where higher education institutions and Business Partners collaborate to develop meaningful campus solutions. Join more than 700 institutions and nearly 200 Business Partners who come together annually to explore shared missions to enhance on-campus commerce and improve the quality of life for students. Network with campus visionaries and solution innovators, establish business partnerships, and attend thought leadership programs – all while enjoying the beautiful Broadmoor estate!

8:30 am - 11:00 am

Demo Labs

Members are encouraged to visit the Demo Lab, where institutional members will have a more intimate time to learn about some of the industry’s most innovative business practices.

11:00 am - 12:15 pm

Annual Business Meeting

Open to all Regular Members (Institutions only). Hear reports by the regional presidents, the NACAS Education Foundation, and the Certification Commission. One designee from each institution votes on the annual budget, any Constitution & By-Laws updates, and the incoming slate of officers.

12:30 pm - 1:45 pm

Celebration Luncheon

Celebrate the induction new incoming president for NACAS, as well as the new officers and directors voted on at the Annual Business Meeting Food: Plated lunch.

2:00 pm - 5:00 pm

Campus Tours

See what local universities are doing to implement cutting-edge campus service solutions that enhance the student experience, streamline business processes, and increase revenue. Advance registration is required and attendance has been limited to 50 individuals per tour.

2:00 pm - 3:00 pm

3:15 pm - 3:45 pm

4:00 pm - 4:30 pm

7:00 pm - 9:00 pm

Closing Ceremonies

Just as C3X festively marks the arrival of the NACAS community, the finale event produces a night to remember on a grand scale. Join your professional friends – both old and new – on the grounds of the Colorado Springs Training Center, as we celebrate the many swift advancements made throughout the C3X experience, both individually as evolving leaders, and collectively as an enterprising industry. Wind down with peers and partners, and reward yourself and your community for a job well done. Embrace the global spirit of modern international sports competition by dressing to represent your favorite international team! The C3X Closing Ceremonies is the ultimate, fun breather you deserve before heading back to business to activate all the amazing knowledge and connections you’ve gained.

Wednesday, November 8, 2017

Time

Event

8:00 am - 9:00 am

NACAS Board of Directors Meeting

Invitation Only

9:00 am - 10:30 am

Best Practice Roundtables with Breakfast

The NACAS Best Practices Roundtables review checklists created by NACAS members for NACAS members. The checklists are curated each year as best practices continue to transform and evolve. Attendees will be able to join their peers for breakfast roundtable discussions on these best practices. Each table will be assigned a facilitator leading discussion on a topic such as dining, food services, parking, card services, print/mail, conferences and events, vending, and sustainability. Print-outs of the checklists will be available at each table to provide guidelines for discussion, and attendees are encouraged to edit the checklists as needed.