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Washington University
St. Louis, MO

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Keynote Speakers

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Robert F Nelson, CAE

Campus Dining: 2030 and Beyond, Thursday, April 9, 12:30 pm – 1:45 pm

Robert Nelson, a Certified Association Executive (CAE), is chief executive officer  of the National Association of College & University Food Services, an  organization dedicated to promoting excellence in college dining. Prior to  NACUFS, Nelson led Nelson Strategic Consulting, a firm focused on strategic  problem solving, and creating high impact strategies and governance systems. 

Robert also served for almost two decades as the President and Chief Executive  Officer of the National Coffee Association (NCA) of U.S.A. Nelson and his team  transformed the association into a strategic thinking entity, resulting in a  financially healthy, internationally influential, growing organization, successful at  advocating for the industry. During his tenure, he worked with the private sector  and governments worldwide to design and facilitate strategy development and  strategic problem-solving think tanks to address complex challenges and issues  ranging from acrylamide to producer sustainability to small farmer access to  credit. In fact, his strategic response to a global economic crisis resulted in a  Harvard Business School case study. 

While at the NCA, Nelson served as a member of the official United States  government delegation to the International Coffee Organization, where he  actively participated in multi-lateral negotiations. Further, Nelson sat on Harvard  University’s Institute of Politics Global Food Policy Advisory Board and is a  graduate of the Harvard Business School Executive Seminar on Agribusiness.  

Nelson has successfully advocated for businesses interests in front of  governments at the local, state, national and international levels for over a quarter of a century. In addition, he has developed successful voter referendum  strategies. 

For a decade, Nelson served at the Florida Restaurant Association, where he  was Senior Director of Government Affairs, Information, and Education. In  addition to his executive level positions in association management, Nelson held  corporate level management positions with two restaurant chains: York  Restaurants of General Mills, Inc. and RAX Restaurants.  

He is the recipient of the Colombian Manuel Mejia Medal of Merit and The  Mayor’s Award for Distinguished Public Service (Harrisburg, Pennsylvania).

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Dr. Beth McCuskey

Campus Partnerships: The Gateway to Student Success, Tuesday, April 7, 1:15 pm - 2:00 pm

Dr. Beth McCuskey is Vice Provost for Student Life at Purdue University, leading programs, places, and services that integrate with academics to create a transformative residential learning experience. She emphasizes student leadership, arts and culture, and well-being. Dr. McCuskey began her career in student housing and dining at West Virginia University, later serving at the University of Wyoming. She joined Purdue in 2010 to lead Housing and Food Services and became Vice Provost in 2014, embedding a philosophy of “academicizing” across Student Life. She holds a clinical faculty appointment in Purdue Polytechnic and has served as president and foundation board chair for ACUHO-I. Her publications include co-editing Foundations: Strategies for the Future of Collegiate Housing and the forthcoming Handbook of Well-being in Higher Education from Oxford University Press. She is committed to helping students discover the transformative power of their Purdue home.

Creating and Cultivating Gateways to Success

The 2026 NACAS Central CX conference in St. Louis, MO, April 7-9, provides the Central region’s premier exchange of campus-centric ideas, solutions, and connections. Designed and delivered by your own professional peers at WashU, Saint Louis University and Saint Louis Community College. The NACAS Central CX gives you the best opportunity to address your needs, nurture relationships, and easily seek out other campus service leaders that have similar interests, requirements, and visions for how to empower campus communities. Join us as we create “Gateways to Success” in St. Louis, Missouri.

Explore St. Louis and Washington University

 

2025 Sponsors 

DIGITAL Sponsor Slide (1)

 

Accommodations

The Knight Center at Washington University in St. Louis offers a perfect balance of collegiate charm and modern sophistication, making it an ideal home for the 2026 NACAS Central CX. Located in the heart of the university’s campus, this recently renovated venue features elegant guest rooms, inviting dining options, and state-of-the-art meeting spaces designed to inspire learning and connection. Attendees will enjoy the convenience of staying on-site while experiencing the vibrant academic atmosphere that defines Washington University.

Room Rates are $174 per night, upon registration you will receive an email with the link to book your stay at the group rate. 

Explore the Knight Center

Institutional Registration

Member Full
Conference 

Rate: $375

Non-Member Full
Conference 

Rate: $450

Day Pass
April 7

Rate: $200

Day Pass
April 8

Rate: $200

 

Day Pass
April 9

Rate: $300

Instituiton Registration

2025 Central CX Call For Programs

NACAS Central invites you to submit proposals for engaging and innovative sessions that align with our theme, “Gateways to Success”. As you think about your journey to St. Louis, we want your universities’ auxiliaries to profile as best in the business! The success of auxiliary services requires strategy, adaptability, and the right mix of resources. We are looking for dynamic presentations that showcase the best practices, creative solutions, and impactful leadership strategies that help institutions stack the deck for success. Share your expertise and the success of your auxiliary services by contributing to a program that empowers professionals to lead with confidence and build a strong foundation for growth.

Details & Deadlines

November 10, 2025: Call for Programs Opens

December 31, 2025: Call for Programs Closes

January 5-9, 2026: Committee review of submissions

January 20, 2026: All speakers will be notified of submission status

February 12, 2026: Invited speakers must register for the conference

March 17,2026: Speakers upload presentation materials

Session Topics

  • Auxiliary Leadership: Focuses on planning, systems and business functions that enhance revenue and fund an auxiliary campus-valued program.  Share your expertise in programs developed to enhance your universities’ auxiliaries.
  • Customer and Guest Experience: Focuses on providing exceptional auxiliary guest experiences.  Working with campus auxiliaries, business partners and student affairs colleagues, what is your guest experience that sets your team apart from the crowd
  • Talent Management: Focuses on recruitment and selection, development, and engagement of personnel (including students) to operate a successful auxiliary enterprise. 
  • Campus & Community Engagement: Focuses on collaborative alignment with campus culture, mission, and strategies (including student engagement) as well as developing successful brand recognition through effective marketing. 
  • Professional Intelligence/Technology: Focuses on technology driving an organized environment that promotes high standards of integrity and inclusion, effectively modeling responsible stewardship of campus resources, and leading and promoting organization initiatives and change.
  • Data & Assessment
  • AI & Auxiliary Services
  • Student Employment
  • Generational Differences in Auxiliary Services
  • Future of Auxiliary Leadership
  • Current State of Affairs

C3X Session Formats

Central region attendees have expressed the desire for interactive formats with tangible lessons that can be taken back to their college/university and implemented.  Priority will be given to submissions that align with formats that foster robust speakers, peer to peer interactivity and applicable takeaways.

  • Roundtable discussion 45 Minutes: This round table format will feature a discussion among round table participants regarding pertinent questions to auxiliaries and will allow participants to share best practices and insight of how universities are dealing with challenges and successes.  A session facilitator will introduce the topic and will have 10-15 minutes to discuss with the participants. This will be followed by each table reporting out the best practices and information learned.  The final 15 minutes will be a facilitated Q&A concerning each topic of discussion.  
  • Panel session 45 Minutes: This multiple presenter format will feature a discussion among three-four panelists. The session facilitator will have 5-10 minutes to walk the audience through an overview of the topic.  This will be followed by a robust question and answer discussion among the panelists. The final 15 minutes will be a facilitated Q&A. 
  • Partner Presentation 45 Minutes: The speaker(s), which could include business partners, presents a traditional session for 45 minutes.  An additional 15 minutes includes time for questions and answers.

Tuesday, April 7

6:15 am – 7:00 am
Morning Walk at WashU
8:30 am – 5:00 pm
Registration
9:30 am – 12:30 pm
WashU Dining Tour & Lunch
1:00 pm - 1:15 pm
Welcome
1:15 pm - 2:00 pm
Keynote Presentation

Campus Partnerships: The Gateway to Student Success by Dr. Beth McCuskey

2:15 pm – 3:00 pm
Educational Sessions
3:15 pm - 4:00 pm
Educational Sessions or BP flash Sessions
4:15 pm – 5:00 pm
General Session
5:15 pm – 6:00 pm
First Timers Event
7:00 pm – 9:00 pm
Opening Reception
The Missouri History Museum
9:30 pm – 11:00 pm
Networking Mixer

Wednesday, April 8

ALL Events beginning at 7:30 am at Saint Louis University (SLU)**

6:15 am – 7:00 am
Morning Walk at WashU
Morning Walk at WashU
Registration at SLU Grand Hall
7:30 am – 8:30 am
Breakfast
Grand Hall Dining Room (AYCTE)
8:30 am – 9:00 am
BP Flash Session
8:00 am – 9:00 am
Continental Breakfast
Busch Auditorium (Cook Hall)

 

9:00 am -9:30 am
BP Flash Session or Educational Session
Cook Hall
9:30 am – 10:15 am
General Session
10:30 am – 12:00 pm
Tour of SLU
10:00 am -10:45 am
Educational Session
Busch Student Center
11:00 am – 11:45 am
Educational Session
Busch Student Center
12:00 pm – 4:00 pm
Business Partner Showcase
Wool Ballroom
12:30 pm – 1:45 pm
Lunch in Business Partner Showcase
2:00 pm – 3:15 pm
Coffee/Tea and BP
4:30 pm – 5:30 pm
Business Partner after hours mingle with Flip-A-Coin
6:00 pm – 9:00 pm
Dinner On-Your-Own
9:30 pm – 11:00 pm
Networking Mixer

Thursday, April 9

Events at WashU and Saint Louis Community College (STLCC)**

6:15 am – 7:00 am
Morning Walk at WashU
7:00 am – 1:00 pm
Registration
7:00 am – 8:00 am
Breakfast
8:15 am– 8:45 am
NACAS Central Business Meeting
9:30 am – 11:30 am
College Campus Tour of STLCC
9:15 am – 10:00 am
Educational Session for CASP
WashU
10:15 am – 11:00 am
Educational Session for Technology
WashU
11:15 am – 12:30 pm
WashU Tour
12:30 pm – 1:45 pm
Lunch and closing Keynote Presentation

Campus Dining: 2030 and Beyond  by Robert Nelson, NACUFS

2:00 pm – 5:00 pm
Ritz Carlton Training Session
WashU
6:30 pm – 8:30 pm
Closing Event “The PuttShack Experience”

Friday, April 10

Various activities to be announced.

 

*Schedule subject to change      **Transportation will be available

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