NACAS-CASP-FLU-WHT-SM-300x89

Certify Competencies. Establish Credibility. Lead Confidently.

Apply

GriffinMedia_c3x_Selects-06310-e1572640945292

About CASP

Keep your campus current and competitive with a CASP professional leading your auxiliaries.

Certified Auxiliary Services Professional. The only benchmark certification that measures the needed competencies of college and university executives who oversee multiple auxiliary services.

CASP adds value to your institution by:

Easing leadership succession and staff transitions, Improving cross-departmental collaboration and decision making, Minimizing conflict when auxiliary services integrate, Increasing operational efficiencies and revenues, Enhancing campus-wide upgrades in contemporary ways

This certification offers an accelerated track to obtain necessary cross-functional knowledge and fills competency gaps to build confidence in new leaders and in those who hire them.

Select an option below:
  • About CASP
  • Prepare For CASP
  • Apply For CASP
  • CASP Recertification
  • CASP Directory

Purpose

NACAS created CASP so universities can responsibly prepare for leadership succession planning, benefit from operational efficiencies, and stay current in auxiliary-related practices that must adapt to emerging technologies and trends.

By placing the right leaders into executive auxiliary roles who have been validated by a rigorous and reputable certification program, valuable collaboration increases on campus and higher education institutions experience eased staffing transitions, quicker decision making in cross-departmental meetings, and less conflict when various service functions integrate.

Promise

CASP provides specialized education and exposure to resources that one can’t gain from a degree or professional experience in one-to-few auxiliary service areas. It provides an accelerated track for a high-performing candidate to obtain the cross-functional knowledge that is necessary to perform at an executive level. Designed to offer candidates their own skills assessment and pathways to develop in the areas needed, CASP fills competency gaps to build confidence in new leaders and in those who hire them.

History of CASP

CASP began in 2004 when NACAS members requested that the association establish a process to validate the knowledge of professionals who lead multiple campus auxiliaries.

After five years of extensive industry research, NACAS took a bold step in 2009 and began to create a certification. Today, CASP is the only certification that validates the competencies that one operating at the level of director of above must demonstrate to successfully oversee the delivery of multiple auxiliary services found on a college or university campus.

The Exam: The CASP program includes a 150-question, multiple-choice exam that demonstrates specialized expertise as campus auxiliary service leader – giving those that pass and their institutions the confidence to set sophisticated strategy, forge business partnerships, and make transformative decisions to benefit campus communities.

The Benefit: Vast in responsibilities, the Auxiliary Services profession requires leaders to bring new meaning to multi-tasking, foresight, and problem-solving as these skill sets relate to business operations and service design. CASP provides a unique opportunity to demonstrate proficiency in the delivery of the following auxiliary services:

  • Management
  • Leadership
  • Marketing, Communications, and Business Relations
  • Student Development
  • Operational Areas: Physical Facilities, Food Services, Bookstores/Commercial Retail, Card Services, Automated Vending

Eligibility Requirements

CASP proves proficiency, and there are certain milestones exam takers must achieve before their testing date.

They must:

  • Be employed or contracted on a college or university campus and directly provide auxiliary/ancillary services
  • Have a Bachelor’s degree or higher from a U.S. or Canadian regionally accredited college or university or foreign equivalent OR five years of full-time work or military experience to substitute.
  • Have four years’ full-time experience in management (within the last ten years) directly related to auxiliary/ancillary services (non-academic support services).
  • Three years of these must be in higher education auxiliary/ancillary services

ASCOG Recording

 

2021 CASP Roundtable: Am I ready for CASP?

 

Certified Auxiliary Services Professional Directory

The table below presents a list of auxiliary services professionals and the institutions they represent, all of whom have successfully completed the CASP Certification. The certification highlights their expertise and competence in providing auxiliary services. This diverse group of professionals and institutions reflects the widespread recognition and adoption of CASP as a standard for excellence in the industry.

First Name Last Name Institution/Company

Pablo

DaNesha

Megan

Ana

Mariola

Rosie

William

Stephen

Craig

Jesse

Douglas

Lynne

Jessica

Brian

Robert

Hannibal

Hannibal

Debra

Margot

Lee

Jerry

Christopher

David

Anthony

Martha

Lorelle

Kerri

James

Charles

Deanne

Lynn

Charles

Ann-Marie

Megan

Gino

Rodney

Peree

Gheretta

Neil

Neil

Brandon

Troy

Deborah

Erica Brett

Patti

Charles

Kristian

Jonathan

Geoffrey

Andy

Randy

Kathryn

Larry

Jason

Mara

Andrew

Emily

William

Paul

Adam

Jeremiah

Ayumi

Denishea

Jennifer

Millicent

Julie

Joseph

Benjamin

Andrew

Ron

Kimberly

Michael

John

Chris

Jennifer

Trent

Victoria

Nora

Kathy

Jim

Scott

Thomas

John

Tim

Eric

Vince

Joseph

Elizabeth

William

John

Victoria

Matt

Jussi

J.Rex

Rick

Melissa

LaNiece

Esmeralda

David

Kristy

David

David

Roxanne

Sonya

Josh

Aguilar, CASP

Allen, CASP

Allred, CASP

Alvarez, CASP

Arriola, CASP

Ashley, CASP

Ballard, CASP (Emeritus)

Barr, CASP

Barth, CASP

Batten, CASP (Emeritus)

Belcher, CASP, MBA

Bell, CASP

Bender, CASP

Browning, CASP

Budach, CASP

Burton, CASP

Burton, CASP

Carpenter, CASP

Carroll

Clark, CASP

Clemmer, MHRM, CASP

Clifford, CASP

Corral, CASP

Coschignano, CASP

Davidson, CASP

Davies, CASP

Demeri, CASP

Dwyer, CASP

Eggleston, CASP

Ellison, CASP

Ernsting, CASP

Farrell, CASP

Floresca, CASP

Freeman, CASP

Galutera, CASP

Gomez, CASP

Griffin, CASP

Harris, CASP

Hart, CASP

Hart, CASP

Hendricks, CASP

Higdon, CASP

Huebler, CASP

Jackson, CPA, CASP

Kidd, CASP

Kissel, MBA, CASP

Klinger, CASP

Kukta, CASP

Labe, CASP

Lachman, CASP

Lait, CASP (Emeritus)

Le Gros, CASP (Emeritus)

Lee, CASP

Levy, CASP

Lowrey, CASP

Mansfield, CASP

Messa, CASP

Moran, CASP

Murphy, MBA, CASP

Nevill, CASP

O'Connor, CASP

Orgar, CASP

Ortiz, CASP

Paiotti, CASP

Parke, CASP

Payne-Kirchmeier, Ph.D, CASP

Pearson, CASP

Perlman, CASP

Pignataro, CASP

Portwine, CASP

Rademacher, CASP

Ramella, CASP

Reale, Jr., CASP

Reed, CASP

Reed, CASP

Rix, CASP

Ruzeski, CASP

Sande, MBA, CASP

Sandor, CASP

Sayre, CASP

Seagren, CASP

Sekayan, CASP

Shaw, CASP

Siemens, CASP

Silber, CASP

Smyth, CASP

Sobieralski, CASP

St. John, CASP

Stewart, CASP

Strybos, CASP

Suttmiller, CASP

Suwalski, CASP

Tinnemeyer, CASP

Tolliver, CASP

Torres, CASP

Townsend, CASP

Tyree, CASP

Valdez, CASP

VanderSloot, CASP

Vienne, CASP

Wahr, CASP

Weaver, CASP

Welch, CASP

Wright, CASP

Wroniewicz, CASP

University of Texas - Rio Grande Valley

University of Houston - Central

University of North Carolina - Wilmington

University of Miami

University of Illinois - Chicago

University of Houston - Central

NACAS Newton Award Subscription List

Virginia Commonwealth University

University Enterprises/ Sacramento

NACAS Individual - Batten

Georgia Gwinnett College

University of Arkansas - Fayetteville

Palm Beach State College

University of Tennessee

Arizona State University - Tempe

Miami Dade College

Miami Dade College

University of Houston - Clear Lake

Louisiana State University - Baton Rouge

Virginia Military Institute

University of Richmond

University of Pittsburgh - Bradford

California State Polytechnic University - Pomona

Swarthmore College

Duke University

Columbia Gorge Community College

Florida Polytechnic University

Arizona State University - Tempe

Southern California University of Health Sciences

California State University - San Marcos

Seattle Pacific University

University of Illinois - Chicago

Carnegie Mellon University

University of Richmond

University of North Carolina - Wilmington

University of Texas - Rio Grande Valley

University of Texas Health Science Center - Houston

University of Virginia - Charlottesville

University of Houston - Central

University of Houston - Central

Virginia Tech

Individual - Troy Higdon

University of Houston - Central

University of Georgia - Athens

Trent University

California State University - Fullerton

Syracuse University

Penn State - Schuylkill

Lafayette College

University of Hawai'i at Manoa

Menu Analytics, LLC

NACAS Past President - Le Gros

University of Colorado - Colorado Springs

RecRe

Algonquin College

University of Virginia - Charlottesville

University of Houston - Central

Xavier University

Sinclair Community College

Aramark

Individual - Jeremiah A. O'Connor

Simon Fraser University

Rochester Institute of Technology

Xavier University

Georgia Military College

Northwestern University

Central Washington University

Saint Louis University

Rider University

Saginaw Valley State University

Ferris State University

Rensselaer Polytechnic Institute

SUNY - Polytechnic Institute

Oakland University

University of Utah

Red Deer Polytechnic

Georgia Gwinnett College

National University of Natural Medicine

University Of Mary Washington

University of Arizona

University of Iowa

California State Polytechnic University - Pomona

Shepherd University

Red Deer Polytechnic

Concordia University - Austin

University of North Florida

University of South Carolina - Columbia

University of Richmond

University of Texas Health Science Center - Houston

Del Mar College - Corpus Christi

University of Texas - El Paso

University of Wisconsin - Green Bay

University of Texas Medical Branch - Galveston

University of South Carolina - Columbia

University of North Carolina - Charlotte

Vancouver Island University

Howard University

University of Houston - Central

Grand Valley State University

Lone Star College System

Owens State Community College

University of Alaska Anchorage

SUNY - Albany University

Dickinson College

University of Richmond

The Application

The application must be submitted through the online CASP Application below.

To complete the application, you will need to provide your personal contact information, education history, work history, and sign the NACAS Code of Ethics and Professional Conduct for Auxiliary/Ancillary Services below:

Review Remote Testing Prep Guide

 

 

CASP Recertification

As with most certification programs, recertification procedures are established to ensure designees are keeping up with changes and best practices in their profession and upholding the merit that is associated with their designation. Campus auxiliary service leaders who pass the certification exam are CASP for four years. To renew a CASP designation, certain recertification requirements must be met.

Activity Tracking Form

Credit Upload Tutorial

The recertification term is for four years. During the four year term, you must achieve a total of 60 recertification credits. 

There are three categories in which you can earn credits:

1) Training/Continuing Education – a minimum of 36 credits

2) Service – a maximum of 12 credits

3) Leadership - a maximum of 12 credits

(All 60 credits may be earned in the Training/Continuing Education category, if you prefer.)

1) Training/Continuing Education

Credits must be attained in at least four areas, including at least one operational area. A minimum of 36 credits must be obtained in this category. All 60 credits may be obtained through training. One credit will be received for up to one hour of training attended. One half (0.5) credits can be earned for each additional hour of training following the first hour. 

All Training/Continuing Education must relate to auxiliary/ancillary profession industry or expertise in the CASP content areas.

Core content areas include:

  • Management

  • Leadership

  • Marketing, Communications, Business Relations

  • Student Development

Operational areas include:

  • Bookstores

  • Card Services

  • Commercial/Retail

  • Food Services

  • Physical Facilities

Supporting documentation is required to substantiate credits. Acceptable documentation may be any one of the following:

  • A letter from the organization certifying participation in the activity
  • A certificate of attendance
  • Verification from the hosting organization that applicant’s name is on a sign-in sheet

2) Service

Service is recognized through authorship/co-authorship of an article, book chapter, or book related to the skills and industry area, through speaking engagements, or through active membership in a higher education association committee or task force. A maximum of 12 hours can be earned during the recertification period. To see how credits are awarded, please click HERE and scroll to page 4.

3) Leadership

In order to receive credit in this area, applicants must serve in a leadership capacity at a national or regional level in a higher education auxiliary service related association during the recertification period.

Leadership is defined as participation in an organization as an officer, board member, or chairperson of a committee, commission, or task force from a higher education association. Each position counts a maximum of six credits per year. Positions on the same board, committee, or task force may not overlap; however, an individual could earn credit for participation in one committee or task force (Service) and earn credit for chairing another committee or task force (Leadership).

Documentation is required. Acceptable forms of documentation include:

  • A letter of documentation from the association.
  • For NACAS position, documented summary of service

NACAS Mentor

Credit will be earned for serving as a mentor for first time attendees at NACAS regional or national conferences. Two credits are earned for each conference served as a mentor. 

Documentation is required. Acceptable forms for documentation include:

  • Documented summary of work with verification from event host or coordinator.

Submit Recertification Application

You may recertify your CASP designation by emailing your completed application to casp@nacas.org.

Pay the Application Fee

The recertification fee is $175 for NACAS members or $350 for non-members

If special circumstances or hardships have caused you to miss your recertification deadline, you may appeal to the Certification Commission for a certification extension. Upon completing the form, the Commission will review your appeal and respond within 45 days. Submit an appeal here. For more information please reference the CASP Recertification Handbook. You can also contact the NACAS National Office with any questions at casp@nacas.org or (434) 245-8425.

CASP Emeritus

CASP designees in good standing, upon retiring from professional activities, may be granted emeritus status at the discretion of the NACAS Certification Commission. The CASP Emeritus Member/Fellow is a legacy designation which does not require recertification. Emeritus members/fellows may continue to use the CASP designation with the addition of “(emeritus)” after “CASP.”

The CASP Emeritus designation is not to be used in place of CASP recertification.

Example: Janet K. Smith, CASP (emeritus)

Apply for CASP Emeritus - Coming soon!

Prepare for CASP

NACAS offers helpful information, tools, guides, and study groups to help exam takers prepare for testing day. Applicants are encouraged to access all preparatory resources to help master exam content areas, decrease test anxiety, and bond with other auxiliary professionals who are on the same path to certification.

Download Helpful Resources

View the CASP candidate handbook

View the CASP study guide

View the CASP Code of Ethics

CASP Frequently Asked Questions

View live test question format - Coming Soon

View retired CASP exam questions 

View the CASP remote testing prep guide

Watch the virtual CASP prep course (2021)

Exam Content Areas

The CASP program launched more than five years ago, and in that time industry practices have shifted. In order to stay current in the industry and uphold certification best practices, the Certification Commission has aligned the exam content to match the 2015 Work Analysis of our members. The following content is covered on the CASP exam:

  • Management
  • Leadership
  • Marketing, Communications, and Business Relations
  • Student Services
  • Operational Areas: Food Services, Bookstores/Commercial Retail, Card Services, Physical Facilities, Automated vending

CAS Standards for Auxiliary Services

The CAS standards for auxiliary services (Auxiliary Service Functional Areas or ASFA) provide some key information for those planning to take the CASP examination. Student development is one of the domains covered in the CASP exam. The CAS standards for ASFA’s provide an excellent source of information addressing student development and learning as these topics relate directly to auxiliary service operations.

CAS Standards, free for members: The Role of Auxiliary Services Functional Areas

Non-members may purchase the standards from the CAS website

Authoritative References List

This list is a concise yet detailed guide to informative Auxiliary Services Professional references and is intended for use as a study aid only. NACAS does not intend the list to imply endorsement of these specific references, nor are all of the test questions necessarily taken from these sources.

  • Association Solutions National Restaurant Association.  (2010).  ServSafe essentials (5th ed.).  Boston, MA:  Prentice Hall.
  • Barr, M. J., & McClellan, G. S.  (2011).  Budgets and Financial Management in Higher Education (2nd ed.). San Francisco, CA: Jossey-Bass
  • Certo, S.C.  (2003).  Modern management (9th ed.).  Boston, MA:  Prentice Hall.
  • Cotts, D.G., Roper, K.O., & Payant, R.P.  (2009).  The facility management handbook (3rd ed.).  New York, NY:  AMACOM.
  • Council for the Advancement of Standards in Higher Education.  (2009).  CAS professional standards for higher education (7th ed.).  Washington, DC:  Author.
  • Dessler, G.  (2010).  Human resource management (12th ed.).  Boston, MA:  Prentice Hall.
  • Fairbrook, P.  (1979).  College & university food service manual.  Stockton, CA:  Colman Publishers.
  • Gafney, L.  (1996).  Practical merchandising math (National retail federation).  Hoboken, NJ:  Wiley.
  • Gray, C. F., & Larson, E. W.  (2005).  Project management: The managerial process (3rd ed.).  Boston, MA:  Irwin/McGraw-Hill.
  • Gill, J. O. (1999).  Understanding financial statements: A primer of useful information.  Ontario, Canada: Crisp Learning.
  • King, T.E., Lembke, V.C., & Smith, J.H.  (2000).  Financial accounting: A decision-making approach (2nd ed.).  Hoboken, NJ:  Wiley.
  • Lencioni, P.  (2002).  The five dysfunctions of a team: A leadership fable.  San Francisco, CA:  Jossey-Bass.
  • PCI Security Standards Council.  (2010).  PCI-DSS quick reference guide: Understanding the payment card industry data security standard version 2.0.  Retrieved from https://www.pcisecuritystandards.org/documents/PCI%20SSC%20Quick%20Reference%20Guide.pdf
  • Reed, O.L., Shedd, P., Pagnatarro, M., & Morehead, J.  (2009).  The legal and regulatory environment of business (15th ed.).  New York, NY:  McGraw Hill.

Winston, R. B., Jr., Creamer, D. G., Miller, T. K., & Associates.  (2001).  The professional student affairs administrator: Educator, leader, and manager. New York, NY:  Brunner Routledge.