About CASP

Validating the Distinctive Expertise of Campus Auxiliary Service Leaders

The Certified Auxiliary Services Professional Designation

CASP is the industry-recognized certification that invites professionals to meet a distinguished career milestone.

The CASP program includes a 150-question, multiple-choice exam that demonstrates specialized expertise as campus auxiliary service leader – giving those that pass and their institutions the confidence to set sophisticated strategy, forge business partnerships, and make transformative decisions to benefit campus communities.

The Need

The history of CASP began in 2004 when NACAS members requested that the Association establish a process to validate the knowledge of professionals who lead multiple campus auxiliaries.

After five years of extensive industry research, NACAS took a bold step in 2009 and began to create a certification. Today, CASP is the only certification that validates the competencies of a professional operating at the level of a Director of Auxiliary Services. The exam is designed and taken by experts in the industry.

The Benefit

Auxiliary services are the backbone of your college, and the non-academic side of higher education that work together to enrich a campus experience.

Vast in responsibilities, the Auxiliary Services profession requires leaders to bring new meaning to multi-tasking, foresight, and problem-solving as these skill sets relate to business operations and service design. CASP provides a unique opportunity to demonstrate proficiency in the delivery of the following auxiliary services:

  • Management
  • Leadership
  • Marketing, Communications, and Business Relations
  • Student Development
  • Operational Areas: Physical Facilities, Food Services, Bookstores/Commercial Retail, Card Services, Automated Vending

The Eligibility Requirements

CASP proves proficiency, and there are certain milestones exam takers must achieve before their testing date.

They must:

  • Be employed or contracted on a college or university campus and directly provide auxiliary/ancillary services
  • Have a Bachelor’s degree or higher from a U.S. regionally accredited college or university or foreign equivalent
  • Have five years’ full-time experience in management (within the last ten years) directly related to auxiliary/ancillary services (non-academic support services)
  • Three years of these must be in higher education auxiliary/ancillary services