Upcoming Events

The benefit of engaging in a live online event is the ability to ask questions and contribute to a collaborative dialogue. The delivery of course material may spark areas of curiosity that you can address with content leaders in real time or during the question & answer segment of the event.

Want to host a webinar on the NACAS platform? Submit a submission form today!

Webinar: Adjusting to a Hybrid Future
July 26, 2021 | 3:00 p.m. EST

Presenters:
Rich Steele, CASP, Associate Vice Chancellor for Business Services, UNC Charlotte
Jon Varnell, Associate Vice Chancellor for Facilities Management, UNC Charlotte

Most of you have probably seen a few dozen articles about teleworking, a hybrid workplace, and online courses in the past few months. The flexibility afforded by remote work and online course delivery produces an array of benefits and drawbacks for campus enterprises. Auxiliary professionals must be prepared to respond to population changes in a hybrid environment as business models, revenue generation, facility efficiencies, organizational effectiveness, and mission success will be impacted.

The work of the UNC Charlotte Post-pandemic Workforce Taskforce will be used as a guide to consider topics such as service delivery, office space, policies and practices, manager readiness, virtual workflows, and technology/information security. Key considerations for student success and anticipating equity risks will be highlighted. Campus populations have a wide range of opinions about our hybrid future, and we must adjust effectively to delight our stakeholders and exceed their expectations.

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Virtual Roundtable: Fast Turnaround RFPs
July 30, 2021 | 1:00 p.m. EST

Presenters:
T. Douglas Belcher, CASP, Assistant Director Auxiliary Services, Georgia Gwinnett College
Millie Parke, Director of Auxiliary Services, Middle Georgia State University
Dave Wahr, CASP, Director of Business Operations, Owens State Community College

Sometimes tight turnarounds and deadlines for RFP’s and contract changes can seem overwhelming. This past year, we have heard of many Institutions out to bid and given little prep time to handle the full lifecycle of the RFP process - from initial launch to signing contracts and finally onboarding a new service or provider. If you are in the same boat, join this Roundtable to hear from three different NACAS members that have been through this process. They’ll share the barriers they dealt with along the way, lessons learned, and best practices that helped see them through. After, we’ll open the floor to the audience to ask questions and join in the conservation.

You’ll hear from:

- Millie Parke, Director of Auxiliary Services with Middle Georgia State University regarding a fast turnaround for their card services.
- Douglas Belcher, CASP, Assistant Director of Auxiliary Services with Georgia Gwinnett College regarding dining contract changes.
- Dave Wahr, CASP, Director of Business Operations at Owens State Community College regarding a two-month turnaround for a dining/vending RFP and a quick turnaround for transitioning their bookstore from a physical storefront to a web-based one.

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Webinar: From Cost Center to Profit Center - Copy Center & Managed Print Solution
August 10, 2021 | 2:00 p.m. ET

Presenters:·
Lorelle Davies, CASP, PPCC Director of Auxiliary Services
Patrick Stalnaker, PPCC Copy Center Operations Manager

Reimage delivery of print services across campus while reducing the environmental impact of consumable single-user printers. We will share how we converted a general fund cost center to a profitable auxiliary unit. In this session, learn how Pikes Peak Community College eliminated high-cost single-use printers, increased available in-house services, and reduce institutional costs without unnecessary or unpopular policies. Join this session to learn about strategies to create buy-in across campus, necessary software solutions, and lessons learned.

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Webinar: Flexible Dining and Campus Card Solutions
August 12, 2021 | 2:00 p.m. ET

Presenter: Benjamin Anderson, Director of Business Development, Grubhub Campus Technology

This high-impact session will highlight the innovative ways colleges and universities are using Grubhub Campus Technology to support their evolving dining and campus card programs. Learn what trends are happening throughout a variety of industries and markets and hear the challenges, solutions, successes, and failures from an operator, administrator, and campus card perspective.

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Virtual Roundtable: Am I Ready for CASP?
August 17, 2021 | 2:00 p.m. ET

Moderator: William Hurley, NACAS Director of Membership joined by the Certification Commission

"Am I ready?" is the most common question auxiliary services professionals ask themselves when determining if they should apply for CASP. More often than not, the answer is yes - And the Certification Commission is here to help you feel confident in your decision! Now that the CASP exam is fully remote, the accessibility of the certification is easier than ever and there are numerous study materials to help you in your studying process. Come join NACAS Subject Matter Experts as they dive into the content areas and cover what information you'll need to know, as well as an opportunity to hear testimonials from recent CASP who earned their designation through 2020 and beyond.

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How to Align Your Housing Operation with Institution-wide Goals?
September 15, 2021 | 3:00 PM EST

Presenters:· Kerri Demeri, Director of Auxiliaries, Tennessee Technological University
James Vigil, Senior Associate, Brailsford & Dunlavey

Many colleges and universities leveraged the conditions forced upon them by the COVID-19 pandemic to assess the efficiency and effectiveness of their business models. While nearly all focused on how best to deliver academic instruction, administer daily operations, and manage their physical assets, some concentrated specifically on how student-centered auxiliaries (e.g., housing, dining, campus recreation, bookstore, etc.) needed to change to drive maximum impact.

This webinar highlights Tennessee Technological University’s (“TTU”) extensive assessment of its housing operations with the goal of increasing its capacity to drive value in alignment with the University’s overall strategic objectives related to enrollment management, curriculum enhancement, and financial/operational management strategies. TTU will discuss the drivers for its assessment, the planning process, the areas of operational focus for the assessment, organizational dynamics, and outcomes.

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